If you're looking to repair your Mac, it's important to take the necessary steps to save time and protect your information. Apple has recently expanded its self-service repair program to include Mac desktop computers with Apple Silicon, providing customers with the parts, tools and repair manuals they need to perform repairs themselves. To completely remove malware from your Mac, however, it's best to trust professionals. Adware can be difficult to detect due to the ever-changing threat landscape.
If your Mac qualifies for repair, you'll need to back up your laptop and then take it to an Apple retail store or an Apple-authorized service provider. Repair manuals for Mac desktops with Apple Silicon and Studio Display are available on the Apple website. To find out what model of Mac you have, you can type your serial number here. If your Mac meets the requirements, Apple or an authorized Apple service provider will repair the keyboard for free, either replacing a few keys or the entire keyboard.